Contact Us
We genuinely appreciate you taking the time to reach out. At BMI Calculator, we believe that open communication with our users is essential to creating the best possible health tools and educational resources. Whether you have a question about how to interpret your BMI results, need help troubleshooting a technical issue, want to share your feedback about our website, or simply have an idea for how we could improve our services, we want to hear from you.
Our mission is to provide free, accurate, and accessible body mass index calculators and health education resources to people around the world. Since launching this website, we have helped millions of users understand their BMI, learn about healthy weight ranges, and take the first steps toward better health awareness. Every message we receive helps us understand how we can better serve our community of health-conscious individuals.
How to Reach Us
The best and most reliable way to contact our team is via email. We have chosen to focus exclusively on email communication because it allows us to provide thoughtful, detailed responses to your inquiries. Unlike live chat or phone support, email gives our team the time to thoroughly research your question, consult relevant resources, and craft a comprehensive response that truly addresses your needs.
Email Us Directly
info@calculatemybmi.netWe typically respond to all inquiries within 48 hours during business days. Most messages receive a response even sooner.
When composing your email, please include as much relevant detail as possible. If you are reporting a technical problem, let us know which calculator you were using, what browser and device you are on, and describe the steps that led to the issue. If you have a question about BMI interpretation, include your height, weight, age, and any specific concerns you have. The more context you provide, the better we can assist you.
What We Can Help You With
Our team is equipped to assist with a wide variety of topics related to our BMI calculators, health tools, and educational content. Over the years, we have received thousands of messages from users around the world, and we have developed expertise in addressing the most common questions and concerns. Here is an overview of the types of inquiries we regularly handle:
Understanding Your BMI Results
Body Mass Index can sometimes be confusing to interpret, especially when you factor in variables like age, gender, muscle mass, and athletic status. Our team can help clarify what your specific BMI number means, which weight category it places you in according to World Health Organization and Centers for Disease Control and Prevention guidelines, and what factors might affect the accuracy of this measurement for your individual situation. We can also explain the differences between our various calculators, such as the standard BMI calculator versus the Trefethen New BMI formula, which some researchers argue provides more accurate results for very tall and very short individuals.
Technical Support and Troubleshooting
While we design our calculators to work seamlessly across all modern web browsers and devices, technical issues can occasionally arise. If you encounter any problems such as the calculator not loading, buttons not responding, results not displaying correctly, or any other functionality issues, please reach out to us with details about the problem. Include information about your browser (Chrome, Firefox, Safari, Edge, etc.), your device type (desktop, laptop, tablet, smartphone), and your operating system (Windows, macOS, iOS, Android). Screenshots are also extremely helpful if you are able to attach them to your email.
Suggestions for New Features and Calculators
We are always looking for ways to expand and improve our offerings. Many of our current calculators and features were developed based on user suggestions. If you have an idea for a new health calculator, a feature enhancement, or an educational article topic you would like us to cover, we would love to hear about it. While we cannot implement every suggestion, we carefully evaluate each one and prioritize ideas that would benefit the largest number of users.
Content Corrections and Updates
Accuracy is one of our core values. If you spot a factual error in any of our articles, outdated statistics, broken links, or any other content issues, please let us know immediately. We take content accuracy very seriously because we understand that people rely on our information when making decisions about their health. All corrections are reviewed and implemented as quickly as possible.
Partnership and Collaboration Inquiries
We occasionally collaborate with health educators, fitness professionals, medical organizations, and researchers who share our mission of promoting health awareness. If you represent an organization and are interested in discussing potential partnerships, educational use of our tools, or research collaborations, please include details about your organization and the nature of the proposed partnership in your email.
General Feedback
Whether your experience on our site has been positive or negative, we want to know about it. User feedback is invaluable for helping us understand what we are doing well and where we need to improve. Comments about our site design, navigation, accessibility features, content clarity, or any other aspect of your user experience are always welcome.
About Our Team and Mission
BMI Calculator was founded with a simple but powerful mission: to make accurate health assessment tools freely available to everyone, regardless of their location, financial situation, or technical expertise. We believe that understanding your body mass index is an important first step in health awareness, and that this information should not be locked behind paywalls or complicated registration processes.
Our team consists of individuals passionate about health education, web development, and user experience design. We are committed to presenting health information in a way that is accessible to the general public while still maintaining scientific accuracy. We regularly review the latest research on BMI, body composition, and weight-related health outcomes to ensure that our content reflects current scientific understanding.
Every calculator on our site is developed using established medical formulas that are recognized by major health organizations including the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the National Institutes of Health (NIH). We cite our sources, explain our methodology, and are transparent about the limitations of BMI as a health metric.
Since our launch, we have served millions of users from over 150 countries. Our calculators have been used by individuals tracking their personal health, parents monitoring their children's growth, healthcare professionals supplementing their patient consultations, fitness enthusiasts optimizing their training, and researchers gathering preliminary data. This diverse user base motivates us to continuously improve our tools and ensure they meet the needs of people from all walks of life.
What to Expect After You Email Us
When you send an email to our team, here is what you can expect:
Within 24-48 Hours: During regular business hours (Monday through Friday), you will typically receive a response within 24 to 48 hours. Simple questions are often answered even faster, sometimes within just a few hours of receipt.
Weekends and Holidays: Emails received on weekends or during major holidays may take slightly longer to receive a response. Rest assured that all messages are read and queued for response, even if there is a brief delay.
Complex Inquiries: Some questions require additional research or consultation before we can provide a thorough answer. If your inquiry falls into this category, we will send an acknowledgment email letting you know that we have received your message and are working on a comprehensive response.
Language: We currently provide support in English only. If English is not your first language, please do not hesitate to write to us anyway. We will do our best to understand your message and provide a helpful response. Using simple, clear sentences will help ensure effective communication.
Important Health Information Disclaimer
Please Read Before Contacting Us About Health Concerns
Our calculators and educational content are designed for general informational and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. BMI is a screening tool, not a diagnostic test, and it has well-documented limitations.
Our team consists of health educators and web developers, not licensed medical professionals. We cannot provide personalized medical advice, diagnose health conditions, recommend specific treatments, or interpret your results in the context of your complete health history.
If you have concerns about your weight, BMI, or overall health, please consult a qualified healthcare provider. A doctor, registered dietitian, or other licensed health professional can provide personalized guidance based on a comprehensive evaluation that includes factors our calculators cannot assess, such as your medical history, family history, blood work results, and physical examination findings.
Your Privacy When Contacting Us
We take your privacy seriously, both when you use our calculators and when you contact us via email. Here is how we handle your information:
Email Communications: When you email us, we will use your email address solely for the purpose of responding to your inquiry and for any necessary follow-up communication. We do not add email addresses to marketing lists, sell them to third parties, or use them for any purpose other than responding to your message.
Personal Health Information: If you choose to share personal health details in your email (such as your height, weight, or health concerns), this information is treated with confidentiality. We only use such information to provide you with a helpful response and do not store it in any database or share it with others.
Data Retention: Email correspondence is retained only as long as necessary to resolve your inquiry and for reasonable record-keeping purposes. We do not maintain permanent archives of user communications.
For complete details about how we handle user data across our entire website, please review our comprehensive Privacy Policy.
Frequently Asked Questions
Before reaching out, you may find your answer in our FAQ section below. These are the questions our team receives most frequently.
Explore Our Resources Before Contacting Us
You may find the answer to your question in our existing educational content. We have published comprehensive guides covering virtually every aspect of body mass index, healthy weight ranges, and related health topics. Here are some of our most helpful resources:
If you have reviewed our guides and still have questions, we encourage you to reach out. Our team is happy to provide additional clarification and personalized responses to help you get the most out of our health tools.
We Look Forward to Hearing From You
Your feedback, questions, and suggestions help us improve our BMI calculators and health resources for everyone. Do not hesitate to reach out.
Email Us Nowinfo@calculatemybmi.net